DUMAGUETE CITY, Negros Oriental — Robinsons Place Dumaguete said a customer was given immediate assistance by its Emergency Response Team and brought to a nearby hospital for medical attention after an incident at the mall on Tuesday, October 20, 2026.
The incident, involving a female customer, happened past 1:00 p.m. at the mall's new extension, field reporters of Kuryente News' sister outlet Breaking News Negros Oriental said.
The mall management released this statement:
“An incident involving a customer occurred at Robinsons Dumaguete, where immediate assistance was provided by the mall’s Emergency Response Team and medical attention was facilitated at a nearby hospital. We extend our thoughts to the individual and their loved ones. We respect the privacy of the customer and their family and defer any further details to them.”
Photos from the scene showed the affected area closed off with police line tape and partitions while uniformed personnel stood by. Shoppers watched from a distance.
The mall did not give further details, saying it respects the privacy of the customer and the family. Kuryente News will publish more information once it is confirmed by the authorities.
Field reporters advised the public to wait for official information from the concerned authorities. Kuryente News asks readers not to share unverified posts or photos of the person involved, out of respect for the customer and the family.
Developing story.
Photos: AJ Delicana / Breaking News Negros Oriental